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MTS to stop its services, directions to the customers to consume the Balance

17 March 2013 692 views No Comment

MTS has asked the customers to use their prepaid balance and other subscriptions. Users should consume their prepaid balance in next 30 days and port to any other network.

“Unlike many other telecom operators who decided to shut operations quickly, MTS is providing its customers in the circles being shut down a 30 day window to exhaust their prepaid balance and to port out to other operators of their choice.” Says MTS

MTS

Sistema Shyam Teleservices (SSTL) will stop continuing its services in three circles. The next month, services will be stopped in Mumbai, Maharastra & Goa and Uttar Pradesh East. In the recently conducted auction, the company has confirmed their presence in 8 circles. Now they are present in 9 circles which include Rajasthan too.

MTS is refunding the money and unlocking the devices. These devices include phones, Smartphone and dongles – MTS MBlaze and Vodafone NetCruise.

“MTS customers are primarily on prepaid be it those using mobile phones or those using data dongles… One also needs to keep in mind that the operations in the impacted circles are being closed in full compliance of the directions of the Honorable supreme court of India”, says MTS regarding refund of the money. Uninor prepared the reimbursing procedure. “As regards locked smart phones, MTS is in active discussions with handset manufacturers and is seeking their approval to unlock the same for the benefit of the customers. One is hopeful that all such issues would be shortly resolved.” Whereas MTS is offering unlocking services to its Smartphone users, this offer does not apply to dongle users.

 

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